Privacy Policy
1. General information and mandatory information
Data protection
As the operator of this website, Uniprox GmbH & Co. KG takes the protection of your personal data very seriously. We treat your personal data
confidentially and in observance of the applicable statutory data protection regulations and this Privacy Policy.
Various pieces of personal data are collected from you when you use this website. Personal data is data that can be used to identify you as a person. The website operator only collects, uses, or discloses your personal data to third parties if this is legally permissible or if you have given your consent for your data to be processed. This Privacy Policy explains which data we collect and what we use it for. It also outlines how and for what purposes we process it.
We would like to point out that the transmission of data online (e.g. communication by e-mail) may be vulnerable to security breaches. It is not possible to fully protect data from access by third parties.
Data controller and data protection officer
The data controller for the processing of data on this website is:
Uniprox GmbH & Co. KG
Heinrich-Heine-Straße 4
07937 Zeulenroda-Triebes
Telefon +49 36628 66 33 00
Mail info@uniprox.de
We have appointed an internal company data protection officer (pursuant to Article 37 et seq. GDPR):
You can reach this person under the following contact details:
Uniprox GmbH & Co. KG
Datenschutzbeauftragter
Heinrich-Heine-Straße 4
07937 Zeulenroda-Triebes
Mail datenschutzbeauftragter@uniprox.de
Encrypted communication
This website uses SSL encryption for security reasons and in order to protect the transmission of confidential information, such as orders or requests that you send to us as the website operator. Your connection is being encrypted if a padlock symbol appears in your browser address bar and the start of the URL in your address bar changes from “http://” to “https://”.
When SSL encryption is activated, the data that you transfer to us cannot be read by third parties.
2. Your rights concerning data protection
Access, blocking, erasure, restriction of processing, objection
As part of the applicable statutory provisions, you have various rights relating to the processing of your personal data. You can contact our data protection officer at any time using the details provided if you would like to exercise your rights or if you have any questions concerning your personal data.
Each data subject has the following rights under the GDPR:
• The right of access to the personal data stored about you (pursuant to Article 15 GDPR),
• The right to have your personal data rectified (pursuant to Article 16 GDPR),
• The right to erasure (pursuant to Article 17 of the GDPR),
• The right to the restriction of processing (pursuant to Article 18 GDPR),
• The right to object to your data being processed (pursuant to Article 21 GDPR).
The right of access and the right to erasure are subject to the restrictions laid down in Sections 34 and 35 of the German Data Protection Act (BDSG).
Right to data portability
You have the right (pursuant to Article 20 GDPR) to have data that we have processed by automated means on the basis of your consent or in order to perform a contract to be given to you or to a third party in a commonly used and machine-readable format. If you request that this data be transmitted directly to another controller, this will only take place if technically feasible.
Withdrawal of your consent to the processing of your data
If we are processing your data on the basis of your consent (e.g. in accordance with Article 6 (1) a GDPR), you have the right to withdraw this consent at any time. To exercise this right, you simply need to notify us of your request by email. In order to be able to process your withdrawal as quickly as possible, please describe the circumstances in which you gave your consent in the message. This withdrawal of consent will not affect the lawfulness of any data processing that has already taken place.
The right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with a supervisory authority in the event of infringements of data protection legislation.
3. Collection of data on our website
Cookies
Our websites use cookies to make it more user-friendly, efficient, and secure. Cookies are small text files that your browser stores on your device.
Cookies that are necessary for electronic communication purposes or in order to provide certain features that you wish to use (e.g. the shopping cart feature) are stored on the basis of Art. 6 (1) f GDPR. As the website operator, we have a legitimate interest in storing cookies to help optimize our services and keep them free from technical faults.
Other cookies, which may serve for instance to measure the performance of our website, provide extended features, personalize the website or for marketing purposes, will only be used if you have granted us your consent via our cookie consent banner that is displayed (in accordance with Art. 6 (1) a GDPR). If you do not consent to the use of cookies, it is possible that our website will be unable to execute all features properly.
Please note that some of these cookies may be placed by engaged service providers such as Google, Facebook and YouTube; these are known as third-party cookies. In order to provide their commissioned services, these companies may use cookies to obtain knowledge about your browsing behavior on our website and characteristics that identify you personally; this data may also be transferred and stored outside the EU, for instance on their servers in the USA. By consenting to the activation of cookies, you are also consenting to the transmission of data to states outside the EU and the EEA. In this context, we hereby inform you that the European Court of Justice has classified the US as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that US authorities may process your data for monitoring and surveillance purposes, potentially without the possibility of redress.
In the context of displaying our cookie consent banner from the provider OneTrust Technology Limited, Dixon House 1 Lloyd’s Avenue, London EC3N3DQ, UK, we use cookies in order to manage your cookie settings. Further information about OneTrust can be found at
https://community.cookiepro.com/s/article/UUID-1e75fb0d-bb79-2af8-cb85-f905d16f1220
You may adjust or withdraw your consent to the use of cookies using the following button at any time with future effect:
You can also configure your browser to alert you when cookies are created so that you can choose whether to accept them on a case-by-case basis. You can also configure it to always decline cookies or to decline them in certain cases as well as to automatically delete cookies when you close the browser. Please note that deactivating cookies may limit the functionality of this website.
Server-Log-Files
The provider of this website automatically collects and stores information in server log files automatically transferred to us by your browser when you visit this website. This information includes:
• Your browser type and browser version
• Your operating system (if applicable)
• The referrer URL
• The URL visited, including the protocol and method
• Your computer’s hostname
• The date and time of the server request
• Your IP address
• GeoIP country code
This data is not merged with other sources of data.
The abovementioned data is processed within the server log files so that we can fulfil our legitimate interest (pursuant to Article 6 (1) f GDPR). Our legitimate interest is to provide you, as one of our users, with a functional website tailored to your needs (e.g. in the right language for your country) so that our website is presented in an attractive manner and can be optimized continuously. In addition, collecting this data allows us to prevent or protect ourselves against cyber attacks, to perform error analysis, and to detect potential cases of fraud.
The data is processed by the companies Netigo GmbH on the basis of a data processing agreement pursuant to Article 28 GDPR, in which we require the service provider to protect the data of our customers, and not to disclose this data to unauthorized third parties. The data is only processed in the EU and is not disclosed to third parties. The server log files are stored by the provider for 30 days before being deleted.
How to contact us
Our website provides various means for you to contact us. For example, if you would like to ask us any questions or give us any feedback, you can do this using the contact form provided on our website or the contact details listed (in particular our e-mail address).
When using the contact form, you are required to enter some personal details about yourself before your request can be sent and processed. For example, you need to provide us with your name and email address. We need this information to communicate with you and to provide you with a fast, high-quality service. This falls within the scope of our legitimate interest (in accordance with Art. 6 (1) f GDPR). In addition, details concerning your request help us to forward it to the right department quickly. You can also choose to give us your telephone number if you would like us to contact you in this way.
We will only use and store your data for the purpose of processing your request. We will pass on the information you enter to the relevant members of staff, who will process your request according to your requirements. We will only share your data with third parties if doing so is necessary in order to process your request. We have concluded a data processing agreement with Netigo GmbH in accordance with Article 28 GDPR, in which we require the service provider to protect our customers’ data and not to disclose it to unauthorized third parties. The data is only processed in the EU and is not disclosed to third parties.
We will store your request and the data provided in your request for the purpose of processing your request and so that we can respond to any follow-up questions. We will keep this data until you ask us to delete it or until we have fulfilled the purpose for which we were storing it. Any mandatory legal provisions – in particular retention periods – will remain unaffected by this.
YouTube
Our website uses plugins from the video portal YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use the services of this company in order to display videos about our products and our company on our website in an appealing and professional manner. The integration of YouTube videos occurs based on our legitimate interest in presenting an appealing image on our website (Art. 6 (1) f GDPR). To this end, we have concluded a processing agreement with Google in which we require Google to handle personal data in compliance with data protection regulations and only based on our instructions. You can find detailed information here: https://www.youtube.com/t/terms_dataprocessing
The integration of videos could result – for reasons of technical necessity – in calling on Google servers that may be located in third-party countries outside the EU and EEA with a lower level of data protection. Google is independently responsible for the transmission and processing of data from your browser or device in this context. To keep data transmission to a minimum, we embed all YouTube videos using the “Privacy-Enhanced Mode”. As a result, data is only sent to Google if you actively click the video in order to play it.
Further information about how your data is handled can be found in YouTube’s Privacy Policy, which is available at https://www.google.com/policies/privacy/
4. Collection of data by the services of Google
General information
This website uses various services offered by the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The use of these individual services is described in more detail below.
The services we implement regularly collect various data from you, the devices you use and the websites you visit. This data includes
• Referrer URL (the address of the website from which the user is redirected)
• IP address (e.g. 256.123.123.1)
• Information about the operating system (the software that makes it possible to operate your computer. Common operating systems are Windows, Mac OS X or Linux)
• Cookies (small text files that save data in your browser)
• Mouse and keyboard behavior (every action that you perform with the mouse or keyboard is saved)
• Date and language settings (the language and date you have preconfigured on your PC are saved)
• All Javascript objects (JavaScript is a programming language that enables websites to adapt to the user. JavaScript objects can collect all possible data associated with a name)
• Screen resolution (indicates how many pixels are used in the screen display)
Our use of the following services and the associated collection of personal data (in particular IP addresses) is generally based on our legitimate interest in analyzing, improving and making our website content appear attractive to you as a user as well as on our legitimate interest in tailoring any advertising to your needs. Where necessary, we will obtain your consent to the use of these services in advance.
Google Analytics 4
We use Google Analytics 4 to measure and analyse the use of our website based on a pseudonymous user identification number. This identification number does not contain any unique data such as names or e-mail addresses. It is used to attribute analytical information to a device in order to identify which content the user accessed during one or more visits, which search terms they used, accessed repeatedly or interacted with our website. The time of the visit and its duration are also saved, along with the user’s sources that link to our website and technical aspects of the device and browser. In the process, pseudonymous profiles are created for users with information concerning the use of various devices; cookies may be stored in this process.
Location data
In Google Analytics 4, data is provided about the geographical location at a higher level by recording the following metadata based on the IP search:
“Town” (and the corresponding latitude and longitude of the town),
“Continent”,
“Country”,
“Region”,
“Subcontinent” (and the ID-based equivalents).
EU data processing and IP anonymization
To ensure the protection of user data in the EU, Google records and processes all user data about domains and servers within the EU. The user’s IP address will not be logged and is truncated by the last two digits by default. The IP address is truncated on EU servers for EU users. Furthermore, all sensitive data that is collected by users in the EU is erased before it is recorded on EU domains and servers.
The processing of data on our behalf
We have concluded a data processing agreement for our use of Google Analytics and fully comply with the strict provisions of German data protection authorities when using this service. Additionally, standard contract clauses have been established with the provider regarding the use of the service that should help to ensure a more appropriate level of data protection. The data processing agreement and standard contractual clauses can be accessed here:
https://business.safety.google/adsprocessorterms.
Links
Further information and the data protection provisions can be found in the Privacy Policy of Google Analytics 4, which is available at:
https://marketingplatform.google.com/intl/de/about/analytics/
https://privacy.google.com/businesses/adsservices (types of processing and data processed)
https://policies.google.com/privacy.
Collection of demographic data by Google Analytics
This website uses the Demographics feature provided by Google Analytics. This feature enables reports to be created that contain statements about the age, gender, and interests of visitors to this site. This data is gathered from Google’s personalized advertising as well as visitor data from third-party providers. This data cannot be attributed to any specific individuals. You can disable this feature at any time by adjusting the ads settings in your Google account, or you can prohibit the general collection of your data by Google Analytics by following the steps outlined above.
Google Ads and Google Conversion-Tracking
We use conversion tracking as part of Google Ads (previously Google AdWords). If you click an ad placed by Google and have accordingly consented to us placing cookies through our consent banner, a cookie will be installed for conversion tracking. This cookie expires after 90 days and is not used to personally identify users. If you visit certain pages on this website before the cookie has expired, Google and we can detect that you clicked on the advert and were forwarded to this page.
Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for Google Ads customers who have decided to make use of conversion tracking. This process informs customers of the total number of users who have clicked on their advert and who have been forwarded to a page with a conversion tracking tag. Customers do not, however, receive any information that can be used to personally identify users.
Further information about Google Ads and Google conversion tracking can be found in Google’s Privacy Policy, which is available at:
https://policies.google.com/privacy and in the following Help article: https://support.google.com/google-ads/answer/1722022.
Google Maps
This page uses the Google Maps service. Your IP address needs to be stored in order for you to use Google Maps. This information is generally transmitted to and stored on a Google server in the USA.
The operator of this site has no influence over the transmission of this data.
We use Google Maps due to our interest in making our website more attractive and in making it easier for our visitors to find the addresses provided on our website. This constitutes a legitimate interest within the meaning of Art. 6 (1) f GDPR.
You can find the Google Maps Terms of Service and Google’s Privacy Policy at the following links:
https://www.google.com/help/terms_maps.html and https://www.google.com/policies/privacy/.
5. Collection of data on social media
Uniprox GmbH & Co. KG operates its own channels and accounts on various social networks. We use these presences to increase awareness of our brand, to inform various target groups about new developments relating to our company and our products, and to provide interested parties with the opportunity of actively rating, commenting and sharing our posts. This falls within the scope of our legitimate interest, including the associated data processing on these platforms (in accordance with Art. 6 (1) f GDPR):
Facebook: https://www.facebook.com/uniproxprothetik
LinkedIn: https://www.linkedin.com/company/uniprox-gmbh-&-co.-kg
Regardless of whether you have a user account and are logged in to the platform in question, you can still view the content on the Uniprox channels and accounts, for instance by clicking on the corresponding link on our website. In general, Uniprox has no influence on which data the respective service providers process, how and for what purpose they use the data or to whom they transfer the data. For this reason, we wish to hereby inform you that your use of the social media channels we offer, including any features, is based on your own responsibility and subject to the privacy policy of the respective provider:
Facebook: https://www.facebook.com/privacy/explanation
LinkedIn: https://de.linkedin.com/legal/privacy-policy
Uniprox receives regularly aggregated statistical information from the platform operators concerning visitor counts, click rates, visit durations and similar information that is provided to us as website operators in order to analyze and optimize our website. According to the current legal interpretation, the service provider and Uniprox are joint controllers for data processing in this case (for more on this, see for example www.facebook.com/legal/terms/information_about_page_insights_data).
In order to directly contact us or react to our posts via social media platforms, you need to have your own account with the respective service provider. Then you will have the option of rating, commenting or sharing our posts or of following us. Through these activities, we gain knowledge of your personal data (e.g. username and other content from your profile). Please consider that these dialogs are generally public for the most part and can be viewed by a large number of people. We therefore urgently recommend that you avoid communicating any contact details, sensitive or private information etc. concerning you or third parties via these channels. We can also rate, comment and share your public posts or follow you. The associated data will be made visible to our followers and visitors. We do not intend any publication or processing beyond this scope.
In addition, you can directly send messages to us using the messenger services integrated in the platforms; these cannot be read by other users. However, we inform you that we have no knowledge of the manner and methods used by the service providers to analyze, interpret or otherwise process these messages.
As an alternative to social media and in particular to the available messenger services, you are of course welcome to access our homepage www.uniprox.de for all information concerning the company and our products. You can also find contact options here which allow you to establish non-public communication with us (e.g. contact form).
Valid: 28th November 2024
